User Roles in LAMISPlus
LAMISPlus is built around clearly defined roles. Every person who uses the system has exactly one role, or a combination of roles, that determines what they can see and what they can do. Nobody has more access than their job requires.
How roles are structured
There are three levels of administration, and then the facility staff who use the system for clinical care and support.
Super Administrator: The platform operator. Manages the entire LAMISPlus installation, creates health organisations, and controls which clinical modules are available. There is usually one Super Administrator per deployment, operated by the platform team.
Tenant Administrator: Manages a health organisation (a hospital network, health programme, or healthcare institution). Creates facilities within the organisation and appoints Facility Administrators.
Facility Administrator: Manages one specific facility. Creates staff accounts, assigns roles, configures clinical modules, and manages facility settings like wards and prices.
Facility Staff: The day-to-day users: doctors, nurses, lab scientists, pharmacists, and others. Created and managed by the Facility Administrator.
Facility staff roles
| Role | Primary responsibility |
|---|---|
| Receptionist | Patient registration and appointment booking |
| Nurse | Triage and vital signs capture |
| Doctor / Clinical Officer | Clinical consultation, orders, and prescriptions |
| Lab Scientist | Sample collection and result entry |
| Radiologist | Imaging requests and radiology reports |
| Pharmacist | Prescription review and drug dispensing |
| Counselor | HIV/ART programme and public health counselling |
| Ward Clerk | Inpatient admission and bed management |
| Medical Records Officer | Patient record management and retrieval |
| Accountant | Invoicing and payment recording |
| M&E Officer | Programme monitoring, reporting, and data export |
| IT Support | User account and access management |
Role assignment
Roles are assigned by the Facility Administrator. A staff member can hold more than one role if needed, for example, a facility where one person handles both reception and medical records. Access reflects the combined permissions of all assigned roles.
Select a role from the sidebar to see exactly what that person can do in the system.