Skip to main content

Tenant Administrator

The Tenant Administrator manages a health organisation within LAMISPlus. An organisation (or "tenant") is a group of facilities that operate under a common administrative structure, such as a hospital network or a health programme.

This role sits above individual facilities. The Tenant Administrator does not typically deliver clinical care or manage patient records. They manage the facilities and the people who run them.

Who holds this role​

This is usually a programme coordinator, a hospital network administrator, or a health information management officer with oversight of multiple facilities.

What they manage​

Facilities The Tenant Administrator creates and manages the list of facilities within their organisation. Each facility is registered with its name, location, and contact details. Facilities can be added at any time as the programme expands.

Facility Administrators For each facility, the Tenant Administrator creates a Facility Administrator account, the person who will manage day-to-day operations at that site. They can deactivate a Facility Administrator if the person leaves or changes role.

Organisation-Wide Settings User roles and permission structures can be configured at the organisation level, giving the Tenant Administrator oversight of what clinical capabilities are active across all facilities.

Cross-Facility Reporting The Tenant Administrator can run reports that aggregate data across all facilities in the organisation, useful for performance oversight and identifying patterns across sites.

A typical scenario​

A State HIV programme coordinator holds this role across 12 facilities in their state. They register each facility in LAMISPlus, appoint a Facility Administrator at each site, and confirm that the HIV/ART and OPD modules are active. When a new facility joins the programme, they add it within minutes and appoint its administrator. They run monthly programme reports that pull data from all 12 sites without contacting each facility individually.

What they do not do​

The Tenant Administrator does not see individual patient records. They do not create clinical staff accounts (that is the Facility Administrator's job). They work above the clinical layer, focusing on organisational structure and facility management.